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InDesign CS4 Server serialisation

Hi guys,

 

I'm installing a InDesign CS4 Server on Windows 2003 Server for Small Business Server, Service Pack 2. 4Gb available on C:drive,Intel Xeon 3.2Ghz, 4Gb Ram

 

The machine had InDesign CS3 Server installed previously.

 

1. Uninstalled InDesign CS3 Server

2. Rebooted Machine.

 

3. Installed CS4 Server

4. Installed latest Rapid Release

5. Setup Win Service

 

and wondered why I wasn't prompted for the serial number at start of install. (ok, I hear you... should have read the read-me file first to see if anything in the installation process had changed...).

 

So I stopped the ID-Service and then ran the command-line serialisation at this point.

 

Checked in TaskManager no ID Server was running.

 

However the serialisation hangs after:

<pre>

08/26/09 10:15:05 INFO  [server] Server Runnin/g

</pre>

 

And the serialisation process seems to launch two processes at this stage: InDesignServer.com and InDesignServer.exe.

 

Which is right before this step... which is repeated twice and then the cursor just sits there... (doing nothing).

<pre>

[javascript] Executing File: C:\Program Files\Adobe\Adob
e InDesign CS4 Server\Scripts\Export As XHTML\XHTMLExportMenuItem.jsxbin

</pre>

 

 

Before back-tracking fully and doing a complete uninstall and reinstall (and this time serialising after step 3), I thought I'd check if anyone had come across this and has a possible clue as to what's going in.  Any help appreciated.

 

At this stage I'm scheduling a full uninstall/reinstall for Thursday if things aren't resolved today (Wednesday).

 

Thanks,

 

Cari

Snr Solutions Consultant,

Typefi Systems.

 

 

Here's what I see in the cmd console:

<pre>

Microsoft Windows [Version 5.2.3790]

(C) Copyright 1985-2003 Microsoft Corp.

C:\Program Files\Adobe\Adobe InDesign CS4 Server>indesignserver -serialnumber xx

xx-xxxx-xxxx-xxxx-xxxx-xxxx

====================================================================== ==========

.  Version 6.0.4

.  Adobe, the Adobe logo, InDesign, and InCopy are either registered trademarks

.  or trademarks of Adobe Systems Incorporated in the United States and/or other

.  etc.

====================================================================== ==========

08/26/09 10:14:58 INFO  [server] Initialising

08/26/09 10:14:58 INFO  [server] Loading the application

08/26/09 10:14:58 INFO  [server] Restoring Object Model

08/26/09 10:14:58 INFO  [server] Scanning for plug-ins

08/26/09 10:14:58 INFO  [server] Initialising plug-ins

08/26/09 10:14:58 INFO  [server] Starting up Service Registry

08/26/09 10:15:03 INFO  [server] Executing startup services

08/26/09 10:15:03 INFO  [server] Using configuration configuration_noport

08/26/09 10:15:05 INFO  [server] Initialising the SING gaiji system

08/26/09 10:15:05 INFO  [server] Initialising Application

08/26/09 10:15:05 INFO  [server] Completing Initialisation

08/26/09 10:15:05 INFO  [server] Image previews are off

08/26/09 10:15:05 INFO  [server] Server Running

08/26/09 10:15:05 INFO  [javascript] Executing File: C:\Program Files\Adobe\Adob

e InDesign CS4 Server\Scripts\Export As XHTML\startup scripts\XHTMLExportMenuIte

mLoader.jsx

08/26/09 10:15:05 INFO  [javascript] Executing File: C:\Program Files\Adobe\Adob

e InDesign CS4 Server\Scripts\Export As XHTML\XHTMLExportMenuItem.jsxbin


</pre>


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