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Clarification on InDesign Activation (trial)

May 7, 2015, 7:28 pm
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so right now on my windows server which is 2008 r2 I have the following installed

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I am trying to get InDesign CC Server 2014 trial activated and here is what I have done so far

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So I got the error that it is not properly licensed so next I ran the command from the Adobe Manager Directory : adobe_prtk --tool=StartTrial --leid=V7{}InDesignServer-10-Win-GM

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Now I got a successful StartTrial indicator, so I will go back and try again

 

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I am confused at this point? I got the right return code for successful, but yet its not licensed properly?

Just wondering if anyone has any suggestions regarding this? or maybe I am missing something and doing something incorrectly somewhere?

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PDF Preset (joboptions)

July 20, 2009, 9:04 am
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Hi,

 

Where do PDF Preset files or joboptions files need to be stored for InDesign CS3 Server to "see" them. Would InDesign Server need to be restarted to pick up changes to the Presets?

 

 

Thanks

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Failed to export the JPEG file: Maximum size exceeded

November 13, 2012, 1:51 am
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When exporting a page to JPEG you might get the following error message:

 

"Failed to export the JPEG file: Maximum size exceeded. Try decreasing the resolution."

 

After some research I believe this maximum size for the resulting JPEG is set to 32767 pixels. This is the maximum value of a signed short.

Anyone can verify if this is correct?

 

 

 

Another similar error message you might get is:

 

"Failed to export the JPEG file: Not enough memory. Try decreasing the resolution."

 

I would like to know how this limit is calculated.

 

 

Test case:

 

InDesign document of 2000 mm x 2000 mm

    

    Export JPEG, format method 'BASELINE', dpi 416

          -> result preview of 32756 pixels     (2000 mm = 78,740157 inch * 416 dpi = 32756 pixels)

          => preview is exported

     Export JPEG, format method 'BASELINE', dpi 417

          -> "Failed to export the JPEG file: Maximum size exceeded. Try decreasing the resolution."

          => max size exceeded

 

     Export JPEG, format method 'PROGRESSIVE', dpi 416

          -> "Failed to export the JPEG file: Not enough memory. Try decreasing the resolution."

          => Within the max size boundaries, but not within the max memory boundaries. How is this calculated?

     Export JPEG, format method 'PROGRESSIVE', dpi 225

          -> "Failed to export the JPEG file: Not enough memory. Try decreasing the resolution."

          => Within the max size boundaries, but not within the max memory boundaries. How is this calculated?

     Export JPEG, format method 'PROGRESSIVE', dpi 224

          => preview is exported

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Outlines in master pages

May 2, 2013, 5:21 am
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Hello everybody, I have found a problem with the ouline function in the indesign server scripting.

I don't know if this is the correct section or I must use "Indesign scripting"

 

Well, I am going to try to explain my problem:

 

I have a script to do (between others) the ouline of all the document. My problem appear when I want to do the outline of some content placed and linked in the master.

For example, the page number is usually place in the master page and is a link added with a "special character".

The problem is that althought the outline is correctly made, the content of the box is wrong. It is not the page number, but the character 'A' which appears when the special character is added.

 

It seems that the problem is that when the system try to do the outline the content of the link is lost.

One solution would be to take to the front end the box, i.e. quit that box to the master page, but I don't know how can I do that from the script.

 

I hope that everything is well explained and someone could help me.

 

Regards

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Running sample .command files return "command not found"

June 18, 2013, 12:35 am
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Greetings,

 

I'm trying to run the following script located in the SDK sample folder:

 

startup-indesign-server-CORBA-4instances.command

 

This is what I run in Terminal (mac):

 

/Applications/Adobe\ InDesign\ CS6\ Server/samples/load-balancing-and-queuing-clients/indesignserver-startup-scripts/startup- indesign-server-CORBA-4instances.command

 

and this is what Terminal returns: : command not found.

 

Anybody any idea what's going on and how I can run this script? I've tried sudo already but nothing...

 

Thanks!

 

Greetings

 

M.

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How to flush Indesign server.

June 21, 2013, 3:04 am
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I am using Indesign server to create documents which contains text and images. My job is to create & export documents to pdf. Document are sometimes contains 100 plus pages. I'm closing the document each time.

This all works perfectly, but while it's running, I see the memory usage of InDesignServer.exe spike by several MB, and then it settles back down to a still-higher-than-initial value. Eventually, the InDesignServer.exe is taking up several hundred MB and my server starts giving out-of-memory errors.

I'm not sure what I'm doing wrong. Like the original poster asked, it appears as though I should be flushing something that I am not.

 

I can't find anything in the language reference on how to programmatically flush this after each document. I'm not even sure if this is the culprit.

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trouble opening cs6 files

May 5, 2014, 11:43 am
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i did my portfolio on cs6 and i have 3 different saved files but everytime i try to open it, it says that it was created on cs7 so is there anyway for me to open them because i really dont want to start over

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Single Instance to Multi Instance licensing

May 23, 2014, 11:33 am
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Is it possible to upgrade from single instance license to multi instance license? If yes, what is the cost involved?

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where are adobe fonts installed in Mac OSX?

June 4, 2014, 7:18 pm
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Hi,

I need the same Adobe fonts in Photoshop CS6 and InDesign CS6.

Where are they installed in OSX?

Do my Adobe programs install fonts in a different folder than other programs do?

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Stop SOAP initiated running task

March 15, 2015, 9:20 am
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Hello,

 

Is there a way to stop a task initiated via SOAP (using java for the SOAP client and javascript for the Indesign server scripting) from running?

One of the scenarios is when the calling program is terminated (either manually or unexpectedly) or when the network experiences some problems and the connection is disconnected, I would like to stop the task from continuing.

 

We are generating intensive processing (e.g generating documents and merging multiple documents) and generation may take some time especially when dealing with large tables( tables with 1000 rows) with is using a bit of the processing and memory. I would like a way to stop/terminate the task itself (and not  need to restart/stop indesign server to avoid quitting other tasks)

 

I have tried to establish a same session using the same session id so I can somehow mark a variable that will stop execution at certain points but indesign server throws an error back to the soap client that the session has already been established.

 

Please advise if there is a way for stopping a task in indesign server or a way to make 2 different SOAP calls have the same session? (do I need to use the same service object / stub object?) Tried both but it seems I may be missing some step.

 

Btw, using Windows Server 2012 and Indesign Server cs6

 

Thanks

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How to define script object for plug-in

March 30, 2015, 2:49 am
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hi all,

 

I'm new developer in InDesign Server.

I'm having a look at the SnipRunner & BasicPersistInterface.

In the file SnippetRunner.jsx:

 

// get the SDKCodeSnippetRunner object

var snippetRunner = app.sdkCodeSnippetRunnerObject;

 

In the file BasisPersitInterface.jsx:

app.basicpersistinterfacePreferences.bpiData = "default";

if (app.basicpersistinterfacePreferences.bpiData != "default") {}

 

really, I dont understand where & how to define the "sdkCodeSnippetRunnerObject" & "basicpersistinterfacePreferences" in the source code of plug-ins written in C/C++

so anyone can help me on this?

 

thanks

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Indesign server license expiry date

May 4, 2015, 3:58 am
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How to know the license expiry date for indesign server??

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Using pdf preset file in Indesign server

May 6, 2015, 12:02 am
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Hi,

Using pdf preset as a input file to generate pdf files using indesign server . It gives the error as per below

rrmsg=PDF error:Invalid value for parameter 'using' of method 'exportFile'. Expected PDFExportPreset, but received FALSE

 

pdf preset file used is as Adobe PDF Preset 1.joboptions

 

Any workaround to fix the above error msg ???

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LBQ returns blank page (and HTTP Error 400).

May 11, 2015, 12:28 pm
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So a little background -

 

We run InDesign CS6 on 2 different servers. Both servers are Windows 2008 R2. CS6 server has been running smoothly for a few years now. We're running both in a multi-instance environment and using the Adobe LBQ client to manage the queue and jobs.

 

Recently I built a new machine to test CC14 server. I noticed that the basic informationg regarding the LBQ was the same so I built out a couple of instances like before and tried to run the LBQ client (clover.cmd).

 

It starts to load and seems to load completely but when you try to go to the queue site (localhost:8080) it returns a blank page and an HTTP 400 error. Nothing else happens. The instances of Indesign are running fine but the LBQ is not.

 

My servers I've tried this on are the following:

 

Windows 2012 R2

Windows 2008 R2

 

I have even gone back to a clean VM of Windows 2008 R2 and even migrated back to InDesign CS6 and still the same issue!

 

The only thing I can think of is that the JRE is different. Originally our servers were setup with JRE 1.7 but they've auto-upgraded and are running 1.8. My new servers have 1.8 from the beginning.

 

I'm really at a loss here as to what might be happening. Spent last 3 days trying to puzzle things through to isolate any differences in configs, settings, versions, etc.

 

Any thoughts?in

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InDesign Server Custom Dictionary Management

May 18, 2015, 3:56 am
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Hi,

 

I have an InDesign Server with 8 ports running in one Windows Server. Currently, I have assigned 4 InDesign ports for UK client, and 4 InDesign ports for US client.

 

How can I configure the ports in such way 4 ports to use UK Dictionary always, and US Dictionary for the rest of ports. Especially, I have customer defined dictionaries to use.

 

Please advise how to achieve this.

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InDesign CC Server 2014 and InDesign CC 2015 Application

July 29, 2015, 7:13 pm
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Hi,

My corporate network has a windows server system with InDesign CC 2014 server software installed on it. My users however are now being pushed into the InDesign CC 2015 application. Would there be anyway possible to have InDesign CC 2014 server read and accept a InDesign CC 2015 package? Or... will my users need to downgrade back to InDesign CC 2014 Application? Thank you for your time.

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Which action can throws this COMException?

November 26, 2008, 10:00 am
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Hi there,

sometimes and not really reproducible I get the following COMException:

System.Runtime.InteropServices.COMException (0x800706BE): The remote procedure call failed. (Exception from HRESULT: 0x800706BE)
at System.RuntimeType.ForwardCallToInvokeMember(String memberName, BindingFlags flags, Object target, Int32[] aWrapperTypes, MessageData& msgData)
at InDesignServer._Application.get_Documents()
at MyApplication.openDocument(String filename)
at [...]

As you can see, the exception is thrown anywhere behind my openDocument function. Since the error occurs only sometimes I want to know which action (method call, property access, whatever) makes use of InDesignServer._Application.get_Documents()?

These are the accesses I do on the COM-application:
InDesignApp.Open(theFilename)
ActiveDocument = InDesignApp.Documents.FirstItem
ActiveDocument.ViewPreferences.HorizontalMeasurementUnits = idMeasurementUnits.idMillimeters
ActiveDocument.ViewPreferences.VerticalMeasurementUnits = idMeasurementUnits.idMillimeters
ActiveDocument.Converted
ActiveDocument.Save(theFilename)
InDesignApp.Documents.Count
InDesignApp.Documents.LastItem.Close(InDesignServer.idSaveOptions.idNo)

So which one is the suspect?
I think this can only be answered by the Adobe crew...
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Memory purge

October 2, 2009, 7:43 am
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When InDesignServer (CS3) is continuously running for a couple of days on our test server, we get the following output messages: (every few minutes)

 

WARN  [server] Memory Purge: 889 MB available, 670 MB physical, 244 MB available physical bytes

 

From this point IDServer is also very slow.

 

Can someone explain? Does it mean that there's not enough memory available? It seems odd that this can happen because every script always closes the InDesign files before completion..

 

Thanks in advance.

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Anyone had problems running the debug version of InDesign CS6 Server

January 21, 2013, 3:26 am
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Hi Folks,

 

A number of developers at my firm have tried using the debug version of InDesign Server CS6, but find they cannot run it with the following error:

 

     ERROR [server] Adobe InDesign Server is not properly licensed and will now quit.

 

In each case the installer ran correctly and a valid serial number for debug CS6 used (from the Adobe Partners site).

 

We have no problems with the release version of CS6 server, or CS5/CS5.5 debug/release versions.

 

Has anyone suffered the same problem?

 

Thanks,

 

Andrew

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InDesign Server 5.5 Missing Links

March 29, 2013, 7:26 am
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I'm getting missing link errors in the log when InDesign Server opens files. The missing links reported are for xml files and snippets. Opening the document and looking in the links pallette shows no missing links. I tried using AppleScript to see if I could access these links but they are not there. I can find the links if I open the document in a text editor so I know they are actually there but I cannot seem to find a way to get rid of them. Any suggestions would be great. Thanks.

 

  1. Has any one else seen this problem?
  2. Is there some way to "clean" the file? ( I already tried doing a save as on the files. )
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